Centrepoint Technologies TalkSwitch 24 User's Guide

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TELEPHONE MAN OF AMERICA
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TalkSwitch VoIP
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Summary of Contents

Page 1

TELEPHONE MAN OF AMERICA Earning Your Business Every Step of the Way! Specializing in Telecom Equipment of all Brands, Carrier Services, Tech

Page 2 - TO TALKSWITCH

A D D I N G I P P H O N E S T O T A L K S W I T C H 5CO N F I G U R I N G Y O U R I P P H O N EADDING TALKSWITCH TS-350i AND TS-550i IP

Page 3 - COPYRIGHT INFORMATION

A D D I N G I P P H O N E S T O T A L K S W I T C H 63. Enter the user’s First name and Last name. The names are used for caller ID, and appea

Page 4

A D D I N G I P P H O N E S T O T A L K S W I T C H 7• You can enter the Phone MAC Address manually. This is the required method if you are se

Page 5

A D D I N G I P P H O N E S T O T A L K S W I T C H 8Saving a key assignment templateYou can use the template file as a starting point for the

Page 6 - I N T R O D U C T I O N

A D D I N G I P P H O N E S T O T A L K S W I T C H 94. Use the Print Labels button to print a label showing the key configuration. Cut out th

Page 7 - EXTERNAL IP EXTENSIONS

A D D I N G I P P H O N E S T O T A L K S W I T C H 1 0ADDING TALKSWITCH TS-9112i, TS-9133i AND TS-480i IP PHONESTo add a TalkSwitch TS-9112i,

Page 8

A D D I N G I P P H O N E S T O T A L K S W I T C H 1 1c) Press the down arrow key on the TS-9112i or TS-9133i, or press the Enter softkey on

Page 9

A D D I N G I P P H O N E S T O T A L K S W I T C H 1 2IP extension details areaIf you connected a TalkSwitch TS-9112i, TS-9133i or TS-480i IP

Page 10 - Activate extension area

A D D I N G I P P H O N E S T O T A L K S W I T C H 1 3ii) Select the MAC address of the IP phone for the current extension, and then click Se

Page 11 - IP extension details area

A D D I N G I P P H O N E S T O T A L K S W I T C H 1 4Programming TS-480i softkeys1. Click Configure Keys. This button is enabled if the IP E

Page 12

A N S W E R S W I T H I N T E L L I G E N C E®T A L K S W I T C H D O C U M E N T A T I O NADDING IP PHONES TO TALKSWITCH RELEASE 6.12C T.T S 0

Page 13

A D D I N G I P P H O N E S T O T A L K S W I T C H 1 56. Use the keypad to enter the public IP address or FQDN of the TalkSwitch system, and

Page 14 - If registration does not work

A D D I N G I P P H O N E S T O T A L K S W I T C H 1 6ADDING TALKSWITCH TS-850i IP PHONESInstalling the base1. Install the TS-850i base accor

Page 15

A D D I N G I P P H O N E S T O T A L K S W I T C H 1 7IP extension details area1. Set the Location. Choices are:• Internal — The phone is an

Page 16

A D D I N G I P P H O N E S T O T A L K S W I T C H 1 84. Select the Handset ID for the extension. Use the handset name as shown on the handse

Page 17

A D D I N G I P P H O N E S T O T A L K S W I T C H 1 9Checking and updating firmwareOccasionally, you may want to check and/or update the TS-

Page 18

A D D I N G I P P H O N E S T O T A L K S W I T C H 2 0TALKSWITCH PHONE PROGRAMMABLE KEY FUNCTIONSMany TalkSwitch IP phone models offer progra

Page 19 - Programming TS-480i softkeys

A D D I N G I P P H O N E S T O T A L K S W I T C H 2 1• Pickup any — Do not select a resource. Press the button or softkey to answer a call f

Page 20 - Further configuration

A D D I N G I P P H O N E S T O T A L K S W I T C H 2 2ADDING POLYCOM IP PHONESAdding a Polycom phone to the TalkSwitch system configuration1.

Page 21 - Installing the base

A D D I N G I P P H O N E S T O T A L K S W I T C H 2 32. If you are setting up an external IP extension, select the Time Zone of the IP phone

Page 22

A D D I N G I P P H O N E S T O T A L K S W I T C H 2 41. Select the IP Configuration page.2. If required, click the Manual Port Mapping Requi

Page 23

COPYRIGHT INFORMATION© 2009 TalkSwitch, a division of Centrepoint Technologies Inc. All rights reserved.TalkSwitch®, the TalkSwitch logo, Concero®, an

Page 24

A D D I N G I P P H O N E S T O T A L K S W I T C H 2 5Configuring the router manuallyIf you cannot access the router configuration through th

Page 25

A D D I N G I P P H O N E S T O T A L K S W I T C H 2 6Programming the Polycom IP phoneThe TalkSwitch system automatically configures the nece

Page 26

A D D I N G I P P H O N E S T O T A L K S W I T C H 2 7Downloading and extracting firmware filesFirmware files for supported IP phones can be

Page 27 - ADDING POLYCOM IP PHONES

A D D I N G I P P H O N E S T O T A L K S W I T C H 2 8ADDING GRANDSTREAM IP PHONESAdding a Grandstream phone to the TalkSwitch system configu

Page 28 - Configuring the router

A D D I N G I P P H O N E S T O T A L K S W I T C H 2 92. If you are setting up an external IP extension, select the Time Zone of the IP phone

Page 29

A D D I N G I P P H O N E S T O T A L K S W I T C H 3 02. If required, click the Manual Port Mapping Required link. The Manual Port Mapping wi

Page 30

A D D I N G I P P H O N E S T O T A L K S W I T C H 3 1Configuring the router manuallyIf you cannot access the router configuration through th

Page 31 - Installing a TFTP application

A D D I N G I P P H O N E S T O T A L K S W I T C H 3 2Programming a Grandstream IP phone1. Note the IP address that appears on the screen of

Page 32

A D D I N G I P P H O N E S T O T A L K S W I T C H 3 3Installing a TFTP applicationYou require a TFTP server application to update the phone

Page 33 - ADDING GRANDSTREAM IP PHONES

A D D I N G I P P H O N E S T O T A L K S W I T C H 3 4ADDING COUNTERPATH IP PHONESAdding a Counterpath phone to the TalkSwitch system configu

Page 34

A D D I N G I P P H O N E S T O T A L K S W I T C H ITA B L E O F CO N T E N T SINTRODUCTION . . . . . . . . . . . . . . . . . . . . . . .

Page 35

A D D I N G I P P H O N E S T O T A L K S W I T C H 3 5 2. If the phone can be used as an external IP extension, select the Time Zone of the I

Page 36

A D D I N G I P P H O N E S T O T A L K S W I T C H 3 61. Select the IP Configuration page.2. If required, click the Manual Port Mapping Requi

Page 37

A D D I N G I P P H O N E S T O T A L K S W I T C H 3 7Configuring the router manuallyIf you cannot access the router configuration through th

Page 38

A D D I N G I P P H O N E S T O T A L K S W I T C H 3 82. Click the Add button. The Properties of Account1 window appears.3. Enter the User De

Page 39 - ADDING COUNTERPATH IP PHONES

A D D I N G I P P H O N E S T O T A L K S W I T C H 3 95. Set up the Voicemail tab.a) Select Check for voice mail.b) Enter ** in the Number to

Page 40

A D D I N G I P P H O N E S T O T A L K S W I T C H 4 0ADDING OTHER IP PHONESOther IP phones with the G.711 codec may work with TalkSwitch but

Page 41

A D D I N G I P P H O N E S T O T A L K S W I T C H I ITalkSwitch Phone Programmable Key Functions . . . . . . . . . . . . . . . . . . . . . .

Page 42 - Configuring a new SIP account

A D D I N G I P P H O N E S T O T A L K S W I T C H 1I N T R O D U C T I O NThis guide describes how to configure an IP phone as a local exten

Page 43

A D D I N G I P P H O N E S T O T A L K S W I T C H 2EXTERNAL IP EXTENSIONSAn external IP extension is an IP phone located outside the office

Page 44 - Updating eyeBeam software

A D D I N G I P P H O N E S T O T A L K S W I T C H 32. If required, click the Manual Port Mapping Required link. The Manual Port Mapping wind

Page 45 - ADDING OTHER IP PHONES

A D D I N G I P P H O N E S T O T A L K S W I T C H 4Configuring the router manuallyIf you cannot access the router configuration through the

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